A doctor attended the home of a patient suffering from an asthma attack and called for an ambulance to take her immediately to hospital. The control replied ‘Okay doctor.’ After 13 minutes the ambulance had not arrived and the patient’s husband made a further call. He was told that an ambulance was well on the way and should arrive in seven or eight minutes. For unexplained reasons it did not arrive until 40 minutes after the first call. The patient suffered a respiratory arrest which would have been prevented if the ambulance had arrived in a reasonable time. The patient’s doctor gave evidence that if she had been told that it would take the ambulance service 40 minutes to come, she would have advised the patient’s husband to drive her to hospital and would have gone with them.
Held: The defendant owed a duty of care to the claimant. The ambulance service, as part of the health service, should be regarded as providing services equivalent to those provided by hospitals, and not as providing services equivalent to those rendered by the police and fire services. Accordingly, the staff of the ambulance service owed a similar duty of care to that owed by doctors and nurses operating in the health service.
Judges:
Lord Woolf MR
Citations:
[2000] EWCA Civ 3017, [2000] 2 WLR 1158, [2000] 2 All ER 474, [2001] QB 36, [2000] PIQR P57, [2000] Lloyd’s Rep Med 109
Links:
Jurisdiction:
England and Wales
Citing:
To be confined to its facts – Alexandrou v Oxford (Chief Constable of the Merseyside Police) CA 16-Feb-1990
A shop was burgled. The shop-owner blamed the police for their negligent investigation.
Held: The police were not liable in negligence. . .
See Also – Kent v Dr Griffiths, Dr Roberts, London Ambulance Service CA 11-Dec-1998
Though there is no duty at large to help someone in need of urgent assistance, an ambulance service, by accepting a 999 call, may have accepted a duty to the caller. It remained open to argue as to whether it was fair just and reasonable to impose . .
Appeal from – Kent v Doctor Griffiths, Doctor Roberts, The London Ambulance Service QBD 16-Jul-1999
The claimant suffered a respiratory arrest after an emergency ambulance called by the first defendant, did not arrive for 40 minutes.
Held: the ambulance service was negligenct and liable. The acceptance of the doctor’s request for an . .
Cited by:
Cited – Michael and Others v The Chief Constable of South Wales Police and Another SC 28-Jan-2015
The claimants asserted negligence in the defendant in failing to provide an adequate response to an emergency call, leading, they said to the death of their daughter at the hands of her violent partner. They claimed also under the 1998 Act. The . .
Lists of cited by and citing cases may be incomplete.
Professional Negligence, Personal Injury, Health Professions
Updated: 19 July 2022; Ref: scu.276303
