Regulations had been brought adding new categories of scheme members with associated rights. Members of the scheme stated that they wished to complain, but the authority said that their membership was not of a class of member having the right to make such a complaint.
Held: The effect of the regulations was retrospective, and that accordingly the members did have the right to complain to the ombudsman.
Citations:
Times 26-Jan-2000, Gazette 03-Feb-2000, Times 10-Mar-2000
Statutes:
Jurisdiction:
England and Wales
Financial Services
Updated: 12 April 2022; Ref: scu.90424
