‘Standards of maintenance and cleanliness vary as between countries and continents and indeed what is reasonably to be expected in a five star hotel in a Western European capital differs from what is reasonably to be expected in a safari lodge, however well appointed. There may perhaps be certain irreducible standards in relation to life threatening risks, but to expect uniformity of approach on a matter such as the frequency of inspection and cleaning of floor surfaces is unrealistic.’
Judges:
Lord Justice Tomlinson
Citations:
[2014] EWCA Civ 1538
Links:
Statutes:
The Package Travel, Package Holidays and Package Tours Regulations 1992
Jurisdiction:
England and Wales
Citing:
Cited – Wilson v Best Travel Ltd 1993
The Greek hotel at which the plaintiff stayed had glass patio doors fitted with ordinary glass, not safety glass, of 5mm thickness, which complied with Greek but not with British safety standards, which would have required the use of safety glass. . .
Lists of cited by and citing cases may be incomplete.
Personal Injury, Consumer
Updated: 31 March 2022; Ref: scu.539339
