The complainant requested information about communications and statements relating to delays at Heathrow Airport. Whilst receipt of the request was eventually acknowledged by the Home Office, no substantive response to the request has been provided to the complainant. The Information Commissioner’s decision is that the Home Office did not deal with the request for information in accordance with FOIA. It breached section 10(1) of FOIA by failing to provide a response to the request within the statutory timeframe of 20 working days. The Information Commissioner requires the public authority to confirm or deny whether the requested information is held in respect of the request, to comply with section 1(1)(a); if information is held in respect of the request, either provide the information to comply with section 1(1)(b) (addressing the complainant’s request for the response to be provided in electronic form), or withhold the information by issuing a valid refusal notice under section 17(1) of FOIA.
Section of Act/EIR and Finding: FOI 10 – Complaint Upheld
 UKICO FS50459176
England and Wales
Updated: 05 July 2022; Ref: scu.529913