Consumer Council for Water (Decision Notice): ICO 25 Aug 2011

ICO The complainant requested information about ‘grievance complaints’ and ‘internal complaints and appeals from staff’. The CCW refused to provide this information under section 40(2) of the Freedom of Information Act 2000. During the investigation the complainant agreed to limit his complaint to the procedural aspects of the case. The Commissioner finds that the CCW failed to meet the requirements of sections 17(1), 17(1)(b) and 17(7)(b).
Section of Act/EIR and Finding: FOI 1 – Complaint Upheld, FOI 17 – Complaint Upheld

Citations:

[2011] UKICO FS50383021

Links:

Bailii

Jurisdiction:

England and Wales

Information

Updated: 31 January 2022; Ref: scu.530716