On 11 December 2009 the complainant requested that Bolton at Home provide him with information on the procedure followed when a complaint about a tenant is received including the ‘banning’ of an individual from entering a public building. The public authority responded within 20 working days and stated that it did not have a written procedure covering the topic of the request. The complainant made a second request which was not responded to within 20 working days. The Commissioner therefore finds Bolton at Home not in breach of section 10(1) with respect to the first request, however, in respect of the second request the Council breached section 10(1).
Section of Act/EIR and Finding: FOI 10 – Complaint Partly Upheld
Citations:
[2010] UKICO FS50298222
Links:
Jurisdiction:
England and Wales
Information
Updated: 30 March 2022; Ref: scu.531701
