ICO 1. The complainant requested information that concerned delivery entries in the Royal Mail Track and Trace System. The Royal Mail confirmed that it held the relevant information but refused to comply with the request on the basis that to do so would exceed the appropriate cost limit (section 12(1)).
2. The Commissioner has found that the Royal Mail was correct to apply section 12(1).
3. The Commissioner requires no remedial steps to be taken in this case.
Citations:
[2012] UKICO FS50403767
Links:
Jurisdiction:
England and Wales
Information
Updated: 30 November 2022; Ref: scu.529429
