ICO The complainant has requested information from VOSA in relation to investigations and actions taken by VOSA following his complaint to it about a public transport vehicle being used which he believed to be in an unroadworthy condition. VOSA failed to deal with his request within the statutory time limits and did not provide a response to the request until requested to do so by the Information Commissioner. The Commissioner’s decision is that VOSA has failed to provide a response to the request within the statutory time frame of 20 working days. He upholds the complaint but requires no further action to be taken as a response has now been provided to the complainant.
Section of Act/EIR and Finding: FOI 10 – Complaint Upheld
Citations:
[2013] UKICO FS50518335
Links:
Jurisdiction:
England and Wales
Information
Updated: 18 May 2022; Ref: scu.529028