The complainant has requested information relating to incoming telephone calls handled by HMRC, statistics, policies and procedures. HMRC failed to respond to this request for information and the Commissioner’s decision is that in doing so HMRC breached sections 1(1) and 10(1) of the FOIA. The Commissioner requires HMRC to respond to the request.
FOI 1: Upheld FOI 10: Upheld
Citations:
[2015] UKICO FS50568897
Links:
Jurisdiction:
England and Wales
Information
Updated: 18 June 2022; Ref: scu.555312