The complainant requested copies of notifications provided to the Financial Conduct Authority. The Financial Ombudsman Service refused the request as it estimated that the cost of complying would exceed the appropriate limit. The Commissioner’s decision is that the FOS has reasonably estimated that the cost of complying with the request would exceed the appropriate limit and it was therefore entitled to rely on section 12(1) of the FOIA to refuse the request. The Commissioner does not require further steps.
FOI 12: Complaint not upheld
Citations:
[2021] UKICO IC-60248
Links:
Jurisdiction:
England and Wales
Information
Updated: 23 August 2022; Ref: scu.659749