The doctrine of res judicata was applicable to prevent a complainant who had once accepted an award from the Financial Ombudsman Service from starting additional legal proceedings to pursue complaints already been submitted to the ombudsman and on which the ombudsman had decided. Section 228(5) of the Financial Services and Markets Act 2000 did not … Continue reading Clark and Another v In Focus Asset Management and Tax Solutions Ltd and Another: CA 14 Feb 2014