ICO The complainant has requested information relating to calls made to a helpline set up to deal with concerns that care packages had been delayed. The Commissioner’s decision is that Wirral Metropolitan Borough Council (the Council) has correctly applied section 40(2) to the information relating to the individuals contacting the helpline. However, he also finds that the Council has incorrectly applied section 40(2) to the names of its employees. The Commissioner further finds that the Council is in breach of section 10 of the FOIA due to the delay in issuing its response. The Council has identified with the Commissioner some information within the scope of the request that it now considers is not exempt under section 40(2) and is now prepared to disclose. The Commissioner requires the Council to disclose the further information it has identified. No steps are required with regard to the breach of section 10.
Section of Act/EIR and Finding: FOI 10 – Complaint Upheld, FOI 40 – Complaint Partly Upheld
[2013] UKICO FS50470254
Bailii
England and Wales
Information
Updated: 06 December 2021; Ref: scu.528406