Financial Ombudsman Service (Local Government (Other)): ICO 18 Aug 2016

ICO The complainant made a freedom of information request to the Financial Ombudsman Service (FoS) for information on the costs of its software licences. The FoS refused the request under the section 43 exemption (commercial interests). During the course of the Commissioner’s investigation the FoS also applied section 12(1) on the grounds that the costs of complying with the request would exceed the appropriate limit. The Commissioner’s decision is that section 12(1) was correctly applied and she requires no steps to be taken.
FOI 12: Not upheld

[2016] UKICO FS50622711
England and Wales


Updated: 22 January 2022; Ref: scu.569103