An employee must answer questions which were raised by a Trading Standards Officer making enquiries. Citations: Times 28-Dec-1994 Statutes: Consumer Protection Act 1987 27 Jurisdiction: England and Wales Consumer Updated: 15 May 2022; Ref: scu.89356
The intention of the section was to catch those traders who sought to change the price of goods after a customer had been persuaded to enter into a purchase. Where a shop made a promise to refund the difference between the price offered and the price of similar goods available elsewhere, but failed to meet … Continue reading Link Stores Ltd v Harrow London Borough Council: QBD 18 Feb 2001
Prosecutor’s appeal by case stated from dismissal of allegation of offences relating to the sale of micro scooters subject to a suspension notice. Citations:  EWHC 2565 (Admin), (2003) 167 JP 21 Links: Bailii Statutes: Toy (Safety) Regulations 1995, Consumer Protection Act 1987 14 Jurisdiction: England and Wales Consumer, Crime Updated: 05 May 2022; Ref: … Continue reading Brighton and Hove City Council v Woolworths Plc: Admn 11 Nov 2002
The respondent appealed against a finding that the provision which made a loan agreement completely invalid for lack of compliance with the 1974 Act was itself invalid under the Human Rights Act since it deprived the respondent lender of its property rights. It was also argued that it was not possible to make a declaration … Continue reading Wilson v Secretary of State for Trade and Industry; Wilson v First County Trust Ltd (No 2): HL 10 Jul 2003
Liability under the Act for a defective product was established where the defect was known, even though the current state of knowledge did not make it possible to identify which of the products was affected. The Act was to be construed to be consistent with the Directive. If the level of safety was below the … Continue reading A and Others v National Blood Authority and Another: QBD 26 Mar 2001
Each applicant had been accepted as homeless by the respondent, but was then offered alternative accomodation under terms which they found unacceptable. They argued that the Regulations applied. The council had disapplied one statutory guidance in order to meet another administrative target. Held: ‘to depart from national guidance given under statute in order to achieve … Continue reading Khatun, Zeb, Iqbal v London Borough of Newham: Admn 10 Oct 2003
The claimant was riding a motorcycle constructed by the appellant. The front brakes seized, and he was badly injured. KTM now challenged a finding that the galvanic corrosion which led to the seizure was a fault within the 1987 Act. Held: The appeal failed. The recorder had identified the relevant issues and the evidence before … Continue reading Baker v KTM Sportmotorcycle UK Ltd and Another: CA 3 May 2017
The claimant suffered injury after his artificial left hip, supplied by the defendants, fractured. Judges: Hickinbottom J Citations:  EWHC 3096 (QB) Links: Bailii Statutes: Consumer Protection Act 1987 3, EC Council Directive 93/42/EEC, Medical Devices Regulations 2002 Jurisdiction: England and Wales Professional Negligence, Personal Injury, Consumer Updated: 28 January 2022; Ref: scu.573398
Appeal by the owners of a factory which suffered fire damage against a judgment dismissing their action. The owners claimed damages against the manufacturers of a device which, they said, should have prevented the fire from occurring. This takes us back to the basic principles of the law of tort and in particular to Donoghue … Continue reading Howmet Ltd v Economy Devices Ltd and Others: CA 31 Aug 2016
The misleading price offence is committed without need of proof that any consumer had been misled. Times 21-Jul-1995, Independent 21-Sep-1995 Consumer Protection Act 1987 20 England and Wales Criminal Evidence, Consumer Updated: 28 December 2021; Ref: scu.83677
The claimant sought damages after a fridge freezer made by the defendant was said to have caught fire damaging his flat.  EWHC 2956 (TCC) Bailii Consumer Protection Act 1987 2 England and Wales Consumer Updated: 22 December 2021; Ref: scu.537340
An advertisement asserting that goods are worth a greater price than that requested must be justifiable by reference to goods being on sale at such greater prices. Times 30-Jul-1997 Consumer Protection Act 1987 England and Wales Consumer, Media, Crime Updated: 20 December 2021; Ref: scu.83679
The Office sought a declaration that the respondent and other banks were subject to the provisions of the Regulations in their imposition of bank charges to customer accounts, and in particular as to the imposition of penalties or charges for the breach of the overdraft limits. Held: The relevant terms were not exempt from assessment … Continue reading Office of Fair Trading v Abbey National Plc and seven Others: ComC 24 Apr 2008
The claimant had purchased a new bicycle from the defendants who also maintained it. Several months later, the steerer tube broke causing an accident and severe injury. The cycle had been finally assembled by the defendant after importation, but that element was already put together. Held: The claim failed. The expert evidence had been difficult, … Continue reading Love v Halfords Ltd: QBD 8 Apr 2014
The claimant sought relief by way of judicial review from a policy statement issued by the defendants regarding the alleged widespread misselling of payment protection insurance policies, and the steps to be taken to compensate the purchasers. They objected that the policy statement would require them to act beyond their obligations in law. Held: The … Continue reading British Bankers Association, Regina (on The Application of) v The Financial Services Authority and Another: Admn 20 Apr 2011
PPI Sale – No Recovery from Remote Parties The claimant sought repayment of payment protection insurance premiums paid by her under a policy with Norwich Union. The immediate broker arranging the loan was now insolvent, and she sought repayment from the second and other level intermediaties. She said that the commission disclosure by the defendants … Continue reading Plevin v Paragon Personal Finance Ltd: SC 12 Nov 2014
The claimant had been vaccinated with a HIB vaccine. He was severely injured and it was said that the vaccine was the cause, and a claim made under the 1987 Act. Originally the claim was made against a UK company, but it should have been against that company’s parent company. When the correct company was … Continue reading OB v Aventis Pasteur SA: HL 11 Jun 2008
The plaintiffs as representatives sought to restrain Amstrad selling equipment with two cassette decks without taking precautions which would reasonably ensure that their copyrights would not be infringed by its users. Held: Amstrad could only be liable as a joint tortfeasor. If they were not a joint tortfeasor they would be under no tortious liability. … Continue reading CBS Songs Ltd v Amstrad Consumer Electronics Plc: HL 12 May 1988
Europa Directive 85/374/EEC – Liability for defective products Articles 3 and 11 Mistake in the classification of ‘producer’ Judicial proceedings – Application for substitution of the producer for the original defendant Expiry of the limitation period.(Grand Chamber of the Court of Justice) The claimant sought damages after consuming a defective medicine supplied by the company. … Continue reading Aventis Pasteur v O’Byrne (Environment And Consumers): ECJ 2 Dec 2009
The claimant wished to claim damages after suffering serious injury as a child having been vaccinated with a drug manufactured by a defendant (APMSD). The defendant had relied on a defence saying that the limitation period under the Directive was 10 years. The claimant had then to choose another company (APSA) as defendant. On a … Continue reading O’Byrne v Aventis Pasteur Sa: SC 26 May 2010
No Pattern Established to Patent Computer Systems The Comptroller appealed against the decision in Chancery to grant a patent to the clamant for an invention which the comptroller said should have been excluded from protection under section 1(2) as a computer program. It was argued that the UK was taking a different approach to the … Continue reading Symbian Ltd v Comptroller General of Patents: CA 8 Oct 2008
The council made offers of accommodation which were rejected as inappropriate by the proposed tenants. Held: The council was given a responsibility to act reasonably. It was for them, not the court to make that assessment subject only to Wednesbury considerations. Nor was it for the proposed tenants’ views to hold sway. At first instance … Continue reading London Borough of Newham v Khatun, Zeb and Iqbal: CA 24 Feb 2004
The court was asked whether, as the appellants contended, a claimant who is seeking to maintain an action in passing off need only establish a reputation among a significant section of the public within the jurisdiction, or whether, as the courts below held, such a claimant must also establish a business with customers within the … Continue reading Starbucks (HK) Ltd and Another v British Sky Broadcasting Group Plc and Others: SC 13 May 2015
The claims arose in connection with the validity and alleged infringement of a European Patent on erythropoietin (‘EPO’). Held: ‘Construction is objective in the sense that it is concerned with what a reasonable person to whom the utterance was addressed would have understood the author to be using the words to mean. Notice, however, that … Continue reading Kirin-Amgen Inc and others v Hoechst Marion Roussel Limited and others etc: HL 21 Oct 2004
No General ty of Care Owed by Police The mother of a victim of the Yorkshire Ripper claimed in negligence against the police alleging that they had failed to satisfy their duty to exercise all reasonable care and skill to apprehend the perpetrator of the murders and to protect members of the public who might … Continue reading Hill v Chief Constable of West Yorkshire: HL 28 Apr 1987
The claimant challenged refusal of a licence to sell second hand cars, saying that the licensing requirements imposed were outwith the Act under which they had been made. The licensing scheme imposed additional requirements.
Held: Though a . .
Action for damages for personal injury brought by the appellant Claimants in which it is alleged that Seroxat, a prescription-only antidepressant and one of a class of Selective Serotonin Re-Uptake Inhibitors or SSRIs, is defective within the . .
The claimant removal company sought payment of its fees after the defendant purported to cancel the arrangement for moving his goods. The defendant now appealed against rejection of his claim that the the contract was cancellable within the 2008 . .
The 1987 Act and its Regulations enabled a local authority with proper grounds for suspecting that a safety provision had been contravened in relation to goods, to issue a ‘suspension notice’ prohibiting a person on whom it was served from supplying . .
Each appellant challenged how the judge had decided between alternative proofs of causation of the respective loss. In Ide, the claimant asserted a fault in a cycle handlebar, and in Lexus, the claimant asserted that it caught fire whilst . .
Appeals against convictions for misleading price indications. . .
The claimant sought damages under the 1967 Act asserting injury from a drug sold by the defendant. Proceedings had been mistakenly commenced against Aventis Pasteur MSD Ltd within the limitation period, but outside the limitation period, it was . .
Action for damages arising from use of the drug Seroxat. . .
The claimant, a 13 month old boy, had by mistake drunk from a bottle of dishwasher powder sold and manufactured by the various defendants. The bottle had a child resistant closure. The court considered how much force the boy would have been able to . .
Action for damages for personal injury, brought by a number of Claimants, in which it is alleged that Seroxat (the UK brand name for Paroxetine, a prescription only antidepressant and anxiolytic) is defective within the meaning of the Consumer . .
Appeal against conviction for sale of unsafe toy. . .
Claims were made for personal injury caused by asbestos. The re-insurers sought declaratory relief against the head insurers, and the administrators of the insolvent company. The administrators sought declarations in turn. Curzon insured the company . .
The court has a power to order substitution of a party though the limitation period, and even the ‘long stop’ limitation period had expired. The claimant child sought damages after a vaccination. The batch had been attributed to the wrong . .
The UK provision in the 1987 Act did not conflict with the EC Directive on liability for defective products; there was an overriding provision as to interpretation.
Europa Approximation of laws – Liability . .
The name ‘Parma Ham’ was controlled as to its use under Italian law, and the associated mark, the ‘corona ducale’, was to be applied to a sale of Parma Ham, including any packaging. Proper Parma Ham was imported and resold through the defendant’s . .
The defendant appealed a finding of liability under the Act. The plaintiff had hurt his eye assisting with a pushchair sold by the defendant. An elastic strap had rebounded into his eye. It was argued that the English Act went wider than the . .
The council appealed a dismissal of the charge brought against the respondent on the grounds that it was seeking to prosecute out of its geographical area.
Held: Appeal dismissed. Under section 13, a council had authority to issue a notice . .
The claimants sought to challenge regulations putting into effect the directive. . .
A statement of an APR in the sale of a financial services product remained a price indication, and, if it was miscalculated, that was a misleading price indication, and criminal, despite provisions in the Consumer Credit legislation. What was given . .
The claimant sought damages following injury after the use of tampons. The matters were all defended. The judge, in an attempt to restrict the costs, agreed to hear a preliminary issue as to the adequacy of the warnings given.
Held: Such . .
The manager of a shop was not necessarily liable for a misleading price indication in the shop. There had been a national price reduction advertisement. A customer came into the shop to try to buy a television under the scheme. The store manager . .
A trader can commit the offence of giving a misleading price indication without the prosecution having to identify any particular goods which had been offered for sale at that particular price. The price indication could be given in any of several . .
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A retailer is responsible for a false price ticket error even though affixed by someone else before arrived in shop. Times 19-Nov-1997,  EWHC Admin 889 Consumer Protection Act 1987 20 England and Wales Consumer Updated: 03 January 2022; Ref: scu.137834
The applicant company produced oral snuff. It had opened a factory in the United Kingdom after the Government, on advice, had negotiated an agreement with it to restrict the marketing of the product. The committee, basing itself not on new evidence but on a changed evaluation of the existing evidence, subsequently advised the Secretary of … Continue reading Regina v Secretary of State for Health, ex parte United States Tobacco International Inc: CA 1991